Consumers depend on Professional Sewing Machine Technicians
for repairs and services. For the past sixteen years, we have
provided the finest sewing machine repair services in Central
Texas. Sewing machine users in need of this service may bring
the sewing machine for service to our regional service center
in Killeen, Texas. They may also ship the machine to us for
service. Our turn around rate is less than two weeks, and we
offer a solid written labor warranty on all our Full
Consumers may contact us concerning repairs only at:
Killeen Sew And
2201 South W.S. Young Dr. Ste.
Killeen, Texas 76543
Ask For Jeremiah.
He is our Senior Sewing Machine
Policies And Pricing:
Please call first before you ship your sewing
machine in for service so we can plan for your sewing machine.
You will need to pay shipping to us.
We will perform a Full Service on each machine
shipped to us for repair. The rate for Full Service is
If parts exceed $50.00, we will contact the
customer by phone or email for authorization prior to
completing the repair.
Labor rates for extended repairs beyond the
Full Service will be charged at $70.00 per hour. If a repair is
anticipated to run over $200.00 including parts, we will
contact the customer by phone or email for authorization prior
to completing the repair.
Once the customer authorized the repair, and
the repair is completed; we will calculate the complete bill
including: Full Service, Parts, Extended Labor, and Return
Shipping. We will then contact the customer for payment and
processing. The customer may pay by credit card or mail a check
payable to Killeen Sew and Quilt. Upon completion of the
transaction, the machine will be shipped back to the
Periodically, sewing machine technicians will
encounter problems beyond their knowledge and skills. This
happens to the best of us from time to time. To provide support
for professional sewing machine technicians, we will provide a
similar service to the one discribed above and charge wholesale
We do not extend wholesale repair services to
other professionals in the sewing community.
We will required a resale tax exempt form and
certification of your providing professional sewing machine
repair. Please send a copy of your papers with the sewing
The same basic policies, and practices
described above apply, however, our wholesale rates are as
Full Service: $59.95
Wholesale Parts Pricing: As Needed.
Wholesale Hourly Rate: $40.00 per hour of extended labor.
Shipping is the Customer's Responsibility.